At Vertex Pain Physicians, the health and safety of our patients, staff, and community are our top priorities. To minimize the spread of COVID-19, we have implemented the following policies based on guidance from the Centers for Disease Control and Prevention (CDC) and local health authorities.
- All patients and visitors will be screened for COVID-19 symptoms (e.g., fever, cough, shortness of breath) and potential exposure at check-in.
- If you are feeling unwell, have tested positive for COVID-19 in the past 10 days, or have been in close contact with a confirmed case, please call our office to reschedule your appointment or discuss virtual care options.
- Masks are recommended, but not required for all patients and visitors, regardless of vaccination status.
- All high-touch surfaces, treatment rooms, and common areas are sanitized regularly throughout the day using medical-grade disinfectants.
- Hand sanitizer is available throughout the clinic for patient and staff use.
- We have adjusted our scheduling to limit the number of patients in the clinic at any one time.
- Seating in the waiting area is arranged to maintain a safe distance between individuals.
- All staff members are required to self-monitor for symptoms and stay home if they feel unwell or test positive for COVID-19.
- Staff are trained on infection control protocols and proper use of personal protective equipment (PPE).
- We strongly encourage patients and staff to stay up-to-date on COVID-19 vaccinations and boosters for optimal protection.
- Patients may bring one support person if needed. Visitors must adhere to the clinic’s masking and screening policies.
We will continue to monitor public health updates and adjust our policies as necessary. Any changes will be communicated through our website, email, or phone calls. Thank you for your understanding and cooperation as we work together to provide safe and effective care.
If you have any questions about our COVID-19 policy, please call us at 210-545-0087.
Stay safe and be well, Vertex Pain Physicians Team
